To help CIOs maneuver in the right direction while adopting resilient Government and Public Sector Tech solutions, a distinguished panel of CEOs, CIOs, VCs, and analysts along with the Govt CIO Outlook’s editorial board has selected the leading Govt and Public Sector Tech solution providers.
Novoville is recognised as one of the Top 20 Govt and Public Sector Tech Solution Providers in Europe, due to our ability to develop innovative technologies combined with outstanding customer service.
For a citizen, accessing a service is the first step in engaging with their local government. However, simple as these services might be, citizen engagement as a whole remains a complex challenge. Technology puts pressure on all forms of government to modernise services, become more responsive to public needs, provide efficient problem-solving, and be more open and transparent. This, in turn, can lead to more effective and meaningful democratic participation.
Local governments are at the centre of this transformation, due to their daily interaction with businesses, other public service organisations, and directly with citizens. Nevertheless, they inevitably struggle to keep pace with the expectations of digital citizens, and the cultural challenges associated with these changes.
Novoville transforms the interaction between citizens and their local government, while minimising implementation time and costs. Our citizen engagement platform captures all incoming service requests from citizens, and uses basic AI to deliver custom responses. This integrates seamlessly into organizational workflows. A government no longer needs training to become agile, but rather becomes agile by using the Novoville system.
Read Govt CIO Outlook’s article below to find out why Novoville is one of the leading Government and Public Sector Tech Solution Providers in Europe: