About us - Novoville

What's different about Novoville?

Novoville was founded in 2016 in response to the growing need for more participatory, accountable, transparent, efficient and inclusive local governance. We are a tech startup with a unique mission to transform the public services we all use and improve tomorrow`s government policies, making them citizen-centric. We believe that the collective intelligence that people have about the places they live in should be the starting point for any policy design.

Over 45 cities around Europe are currently using Novoville. As a company, we are big enough to deliver on our promises and small enough to care about our customers and users.

Awards

Our team

Fotis Talantzis, CEO & Co-founder

I am the passenger and I ride through the (smart) city's backsides.

Iraklis Bourantas, COO & Co-founder

Political animal, socially curious and tech enthusiast. Passionate about social change through education and technology. I believe that Generation Y will change the world as we know it. Occasional windsurfer.

Louis Daillencourt, Business Development Director

I’m a social science graduate from LSE and Cambridge, in charge of growing Novoville's footprint in Europe and a pop music composer and History buff in my spare time.

Efi Nioma, Marketing & Community Manager

Sociologist turned marketer turned creative writer turned marketer. I aspire to constantly evolve, both professionally and personally, and love learning new things.

George Makrigiannis, Head of Accounts & Support

I used to watch 'The Office' fanatically, now I’m living it. So, I listen, I smile, I agree, and then do whatever I was gonna do anyway.

Stefanos Litsardopoulos, Head of Customer Development

Blending British manners with Greek resourcefulness, set on traveling the world for business and pleasure creating relationships along the way.

George Avgoustis, Software Engineer

An engineer at heart. Pathologically curious and on a mission to manage chaos through software. Generally a polyglot but i’m currently using Javascript for mostly anything.

Aris Tetradis, Software Engineer

Coffee-powered software engineer with an inherent curiosity about all things Android.

George Basteas, Software Engineer

Lifelong learner devoted to coding and having fun while doing it.

Nick Bouris, Software Engineer

I try hard to explain to my folks what I do, but no one understands. So... coding.

Angela Drakou, Customer Support & Design Assistant

A nerdy art lover who’s always up for a new challenge... like becoming a morning person!

Our values

We have entrepreneurial spirit

We created Novoville out of a genuine passion for changing the world – starting locally. We are willing to push ourselves to the limits to come up with innovative solutions and achieve big goals.

We are one team

The excellence of work we’re striving for is sustained by our talented people and their culture of collaboration. We put the mission we share at Novoville above our own personal success.

We improve constantly

We are always questioning how it can be done better. The creative freedom we enjoy at work and the valuable feedback we get from our customers allow us to evolve day by day.

We are committed to our customers

We always go the extra mile in anticipating our customers' needs. What matters most to us is to be able to give our customers the support the need to achieve transformation, whenever they need it.

What our customers say

We wanted residents to work with us on a new Local Plan to ensure Watford continues to be a vibrant and thriving place. The interactive online chat by Novoville helped make sure that local people were in charge of the change that was happening in our town. Taking part in this meant that you could have your say on the future of Watford.

Peter Taylor, Mayor of Watford

We are really happy to be engaging residents through this new approach. The more people who give their views, the better we can collectively improve services.

Andy Street, Mayor of the West Midlands

We keep a database of specific concerns that people write, phone or email us about, but what we want is a well-informed understanding of the bigger picture when it comes to people's perception of road safety in the island. Novoville is a good tool for obtaining this qualitative data and I hope that the public will use it to let us know their views.

Deputy Barry Brehaut, President of the Committee for the Environment & Infrastructure, States of Guernsey

There are two crucial elements regarding Novoville: the element of transparency and the element of participation. The app is not just a technological development, a practical tool in the hands of citizens. It enhances transparency in the administration of the city and the municipal services, and provides a participatory forum for citizens, which is the answer to the lack of representativeness of our times.

Georgios Kaminis, Former Mayor of Athens

We are very happy about our collaboration with Novoville. It's not just an app you can use to report issues that you encounter in your everyday life. It is much more. It closes the communication cycle between the City and the citizens, and creates a two-way relationship between these two sides.

Konstantinos Champidis, Chief Digital Officer, City of Athens