What's different about Novoville?
Novoville was founded in 2016 in response to the growing need for more participatory, accountable, transparent, efficient and inclusive local governance. We are a tech startup with a unique mission to transform the public services we all use and improve tomorrow`s government policies, making them citizen-centric. We believe that the collective intelligence that people have about the places they live in should be the starting point for any policy design.
Over 60 local authorities around Europe are currently using Novoville to improve the services they offer to citizens. As a company, we are big enough to deliver on our promises and small enough to care about our customers and users.
Awards
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What our customers say
We wanted residents to work with us on a new Local Plan to ensure Watford continues to be a vibrant and thriving place. The interactive online chat by Novoville helped make sure that local people were in charge of the change that was happening in our town. Taking part in this meant that you could have your say on the future of Watford.Peter Taylor, Mayor of Watford
We are really happy to be engaging residents through this new approach. The more people who give their views, the better we can collectively improve services.Andy Street, Mayor of the West Midlands
We keep a database of specific concerns that people write, phone or email us about, but what we want is a well-informed understanding of the bigger picture when it comes to people's perception of road safety in the island. Novoville is a good tool for obtaining this qualitative data and I hope that the public will use it to let us know their views.Deputy Barry Brehaut, President of the Committee for the Environment & Infrastructure, States of Guernsey
The work of a local government acquires substance and meaning when it is tangible, when it has an effect visible to all. Novoville is the communication channel between citizens and the municipality, in a city where local services are always present when they are needed. Novoville enables citizens to be heard, and the municipality to hear citizens' voices. The changes we all want to see in Athens' neighbourhoods only happen if we work together.Kostas Bakoyannis, Mayor of Athens
Edinburgh has around 170,000 tenement flats and other shared buildings with multiple owners. Many of these buildings are still in need of urgent repair. This app will make it much easier for owners to engage and take responsibility for this.Cllr Alasdair Rankin, Convener of the Finance and Resources Committee, City of Edinburgh Council
The parking solution we created with Novoville ticks all the boxes for commuters in the West Midlands. Users can park their car in seconds across the region, skipping the queue at the self-service kiosk and gradually removing the need for one. The dashboard allows us to monitor parking and financial operations effectively, and most importantly seamlessly roll out our services to more car parks as demand increases.Matthew Lewis, Head of Swift, Transport for West Midlands
YCC started working with Novoville to develop a volunteer app back in May 2020 in the height of the first lockdown. Despite our short resources as a local charity, we were able to create a telephone befriending service as part of our covid response work across the Kirklees Area. Novoville supported us throughout and developed an app that has become incremental to the service. The app has saved us staff hours and enabled volunteers to log calls/concerns 24/7. We hope to be able to continue our journey with Novoville to support some of our other services at YCC.Christine Rhodes, Service Manager, Yorkshire Children's Centre
Over 80 local authorities and 3 million citizens already have access to Novoville to improve the places they live in
