Help shape the future of your city

Novoville allows you to engage with your local government, voice your opinion, and submit requests quickly and easily.

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Report issues in seconds

Rubbish collection, potholes, broken traffic signs and numerous other issues can now be reported to your Council from your smartphone. Submit your requests in 5 simple steps and receive real-time updates about the progress of each request.

Voice your opinion

Respond to polls, participate in surveys, evaluate your Council’s performance and help shape the future of your city. Voicing your opinion about important issues that affect your daily life has never been easier.

Stay informed

Receive instant announcements, messages and alerts on your phone about upcoming appointments or events and emergencies around you. Get a calendar view of what’s happening in your city to help you stay informed at all times.

Find answers

Access an extensive directory of Frequently Asked Questions which allows you to find the answers you need quickly. Use our FAQ Chatbot agent to get more information on topics that interest you, just by typing a keyword.

Pay or submit a form

Submit online forms for a number of services, including certificates, permits, event bookings, etc., and make online payments to your Council 24/7, wherever you are.

See points of interest

Use the interactive map to locate points of interest, such as Council offices, public sites or open pharmacies near you. Have a view of your entire city in your palm.

What can you do with Novoville?

Communicate with your local Council instantly via our mobile, web and chatbot interfaces, and receive automated notifications about the progress of your request.

Novoville citiesare performing better

Interaction between local governments and citizens becomes immediate, efficient and cost-effective.

Increased performance

of submitted requests are resolved

Reduced time

of submitted issues are resolved within 5 days

Increased engagement

of citizens use the app weekly


What people say about us

Over 45 local authorities and 2.13M citizens already have access to Novoville to improve the places they live in