The shift to a digital version of our lives has been experienced and analysed by scientists and analysts of several sectors. Data are overwhelming when one discusses how people use social media to communicate and most interestingly how they opt for online services when it comes to shopping, travelling and socialising. Given the speed at which these behavioural trends are adapted, society is experiencing digital exclusion that is affecting all demographics in different ways.

According to gov.uk, over 11 million people in the UK alone currently lack the basics either in terms of education, skills, confidence or equipment to go online. This reflects a staggering 21% of the UK population. We are dealing with something serious that is definitely worth the effort and money spent towards closing the exclusion gap.

Read the article by Novoville CEO Fotis Talantzis about how digital exclusion in government services affects current and future voters: