Best practises in digital citizen-engagement: A Local Government perspective.

Using digital methods to improve citizen engagement in local government was the theme of a round table discussion facilitated by Jos Creese, a veteran local government CIO , digital consultant and thought leader and hosted in Future Cities Catapult in London on June 1, 2017.

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Time to Innovate & Engage: revision of existing interaction mediums

The starting point on this journey is to build a mutually beneficial relationship between the citizens and communities with local public service providers. Technology based digital tools, if well-designed, can enable this, offering ways to construct fast, open, responsive and participatory public services fit for the 21st century.

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Activating a digitally-friendly audience? Go mobile!

Can digital transformation pave the path to improved citizen engagement and an enhanced democratic participation at the local level? Our survey suggests that the answer is a resounding "yes", but it also demonstrates low satisfaction with some local government services.

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